RMA REQUEST

Please complete the following form for a return material authorization number. This will assist us in tracking received products. Alternatively, an email request can be sent to service@dyacon.com.

You will be sent an RMA number and a repair form. Please fill out one form per unit and include it in the package with the product. Place the RMA number on the outside of the shipping container next to the shipping label or make it a part of the shipping label.

For equipment that is not under warranty, extended warranty, or a maintenance agreement, a purchase order and a method for payment is required before repairs can begin.

First Name*:
Last Name*:
Company Name*:
E-mail address*:
Re-Type E-mail*:
Address Line 1*:
Address Line 2:
City*:
State/Province*:
ZIP/Postal Code*:
Country*:
Work Phone:
Fax:
Product:	CT605 RDT950 RDT800 Mobile RX600 OBC600/605 Other
Product Serial Numbers*:
Comments:
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Standard Repairs

Standard warranty and non-warranty repairs are typically completed within 5-10 business days from date of arrival at Dyacon. If there are unusual problems and this lead-time cannot be met, the customer will be notified and given other options.